Privacy Policy & Information Security Policy

Privacy Policy

This privacy policy sets out how J & J Franks uses and protects any information that is collected when you use this website.

Any information provided that allows you to be identified will be processes as per this policy.

J & J Franks may change this policy from time to time. The updated policy will be available through the website. You should check the policy from time to time to ensure that you are happy with any changes.

This policy is effective from 7th June 2018.

What information we collect

We may collect the following information:

What we do with information collected

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under. A small fee will be payable. If you would like a copy of the information held on you please write to:

Information Security Policy

J & J Franks is committed to safeguard the confidentiality, integrity and availability of all physical and electronic information. Alongside this we are committed to ensure that regulatory, operational and contractual requirements are fulfilled. 

The overall goals for information security at J & J Franks are the following: 

The endeavour to always follow these basic concepts:

Every user of information systems shall comply with this information security policy. Violation of this policy and of relevant security requirements will be escalated to Director level.

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